Shipping Policy
At Pimon, we aim to deliver your premium accessories safely, swiftly, and in perfect condition. Here’s everything you need to know about our shipping process:
📦 Order Processing Time
Orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once shipped, you’ll receive a tracking number via email or SMS.
🌍 Shipping Coverage
We currently ship across India.
For international delivery inquiries, please contact our support team at esupport@pimon.in
🕒 Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Locations | 4–7 business days |
| Remote Areas | 5–10 business days |
Delivery times may vary slightly during festive seasons or unforeseen circumstances.
💸 Shipping Charges
Free Shipping on prepaid orders above ₹999
₹50 – ₹150 shipping fee on COD or low-value orders (displayed at checkout)
No hidden charges — you pay only what you see
🔒 Order Tracking
You’ll receive a tracking link via SMS/email once your order is dispatched.
You can also track your order status from the My Orders section on our website.
❗ Delays or Issues
In rare cases of courier delays or address issues:
Our team will assist you promptly via email or phone
If a package is undeliverable and returned, we will contact you for reshipment or refund (excluding shipping fee)